Customer Loyalty Software

The Intelligent Customer Loyalty Software Your Business Needs
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Best-in-class predictive insights and prescriptive guidance

✔ Improve product adoption

✔ Increase customer retention

✔ Reduce customer churn

✔ Drive product expansions 

✔ Drive brand referrals.

Why Do You Need Customer Loyalty Software?
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The times are changing and a new kind of loyalty market is emerging. This market responds to the interaction happening between brands and their consumers. And, since consumers engage with brands on different channels, the majority of interactions consumers have with an organization will not result in a purchase. This is your cue to extend your customer loyalty program beyond sales.

How Does Actify Customer Loyalty Software Work?
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Actify’s customer loyalty software runs on the principle of behavior analysis that calculates the conversion rate between two selected events, evaluating the events and attributes that have the greatest effect, on the rate. 

With its powerful integration capabilities, the customer loyalty software integrates multiple customer profiles and connects data sources. 

By leveraging AI & ML capabilities and integrating customer data collected through different data sources and deploying algorithms, Actify empowers businesses to predict consumer behavior, analyze consumer behavior and send triggers to take the next best action.

Make Rapid Business Decisions
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The times are changing and a new kind of loyalty market is emerging. This market responds to the interaction happening between brands and their consumers. And, since consumers engage with brands on different channels, the majority of interactions consumers have with an organization will not result in a purchase. This is your cue to extend your customer loyalty program beyond sales.

Real-time Predictive Actions
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Measuring customer satisfaction across their lifecycle and predicting customer churn is crucial to boosting customer retention. Actify, with its AI & ML capabilities, helps you assess customer satisfaction levels to predict what they will do next, so you can take preventive actions in real-time and boost customer retention.

✔ Predict customer churn

✔ Identify at-risk customers

✔ Define triggers for actions

✔ Take predictive actions

✔ Increase customer retention

Role-based Alerts
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Deliver relevant, real-time insights to the right people with role-based dashboards for every person from leaders to the frontline workers. Actify’s customer loyalty software’s comprehensive role-based alerts and action planning tools help position your staff to take predictive action with at-risk customers.

✔ Collect customer data via multiple channels

✔ Analyze customer behavior

✔ Identify at-risk customers using automated rules and criteria

✔ Create a ticket and route to the right team member

Impactful Customer Analytics
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With Actify, you can bid adieu to tedious tasks and empower your staff with impactful customer analytics that drives actions and improvements to optimize the customer experience. Identify emerging trends, anticipate future needs, and stay ahead of your customers’ expectations.

Build a Dedicated Customer Loyalty Strategy
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With Actify’s sentimental analysis, NPS dashboard, and integrated data sources, you can build a dedicated customer loyalty strategy for your company. Add new touchpoints, systems, and features to streamline unlimited amounts of data.